Contact Us
We're here to help.
If you have any questions, or can't find what you're looking for, please get in touch with our team.
Our friendly Customer Service Advisors are available between 8:30am and 5:00pm, Monday to Friday (excluding Bank Holidays) and will be more than happy to assist you.
Any orders placed after 4.00pm or at the weekend/bank holidays, will be processed the next working day. Where possible, we endeavour to process and despatch all orders placed before 4.00pm the same day.
Delivery Information for upcoming Events & Bank Holidays:
| Date | Opening Times | Order Cut-Off |
| Thursday 1st May | 08:30 - 17:00 | 16:00 |
| Friday 2nd May | 08:30 - 17:00 | 16:00 |
| Saturday 3rd May | Closed | - |
| Sunday 4th May | Closed | - |
| Monday 5th May | Closed | - |
| Tuesday 6th May | 08:30 - 17:00 | 16:00 |
Full details of deliveries around these dates will be communicated to customers nearer the time.
We will also send email reminders on the week running up to these. To ensure that you receive this information, please sign up to our mailing list.
Send Us a Message
Request a Catalogue
We are proud to launch our newly designed catalogue
Please note we have been working hard to increase our corporate social responsibility goals, and within that, we have focused very heavily on going green. Therefore, we have made it our mission to reduce the amount of paper we print on and create digital catalogues which will be regularly updated with the latest products, information and availability. When you use our digital catalogues, you will benefit from interactive links which will take you directly to the website so you can easily view more information, add your products to your shopping cart and add any items to your favourites list.
Keep Connected With the IMS Family
Keep up to date with our family on social media! We will be sharing the latest offers, company news, exhibition dates and engagement activities throughout the year. Make sure you follow us to keep connected.
