Advancing the choice of medical solutions available on the market through excellent sourcing abilities. We ensure supply chain sustainability as well as the wellbeing of our consumers, customers and communities. The wellbeing of our employee family with a focus on safety, social & ethical standards is at the heart of what we do.

Key areas of focus:

• Supply Chain Sustainability
• The wellbeing of Consumers, Customers & Communities
•  Social & Ethical Standards

Supporting our associates, customers, consumers and global communities toward a healthier, more sustainable future for all. We are keen to provide education and community economic development with a commitment to diversity and non-discrimination.

Key areas of focus:

• Investment in the Local Community
• Educational Opportunities
• Social Responsibility

Stakeholder education, engagement, and transparency. Cultivate a culture of openness, communication, and excellence. This starts with listening to the needs of our community of associates. As our company grows, we want our family to grow & develop, remaining empowered and engaged.

Key areas of focus:

• Providing a great safe place to work
• Diversity, Equity and Inclusiveness
• Equality

Sustaining our environment through continuous improvement and innovation. Our responsible sourcing and consumer education are invaluable for our eco-friendly range of products and environmentally friendly operational activities.

Key areas of focus:

• Environmental Management
• Education & Commitment
• Going Green

Environmental stewardship is a major differentiator that will define the longevity of our organisation. Our global operations team strives to continuously improve our environmental impact. Our environmental management priorities are informed by our values and the priorities of our stakeholders. Threats such as deforestation, biodiversity loss, climate change, and ocean plastic pollution are paramount concerns. Our level of influence over these issues varies at each point in our supply chain and across the product life cycle.

Working towards a reduction in plastic packaging and sourcing biodegradable / environmentally friendly alternatives. Initiatives include, but are not limited to:

• Paper Tape Machines were installed throughout the warehouse
• Paper Insulation alternative inside boxes as opposed to plastic
• On-site Cardboard Bailer / Recycling Skip exchanged once a week
• Paper packaging is used on items broken down into smaller pack sizes

At our Headquarters, we have recently fitted solar panels to continue our efforts to protect the environment, reduce our carbon footprint and futureproof our energy supply. This installation has significantly increased our cost-savings which has allowed us to pass on these savings to our client base.

Currently, 37.9% of our energy usage is powered by Solar energy, with the intention of increasing this over the coming years.

Where possible, we encourage every employee to use our recycling bins as well as minimise the amount of paper we print on. IMS has installed paperless invoicing through sending emails to customers. Additionally, we have decided to reduce the number of printed catalogues we issue by utilising online digital platforms, where all of our clients can easily access interactive PDF brochures from multiple devices. For any customer who still prefers a physical catalogue, we use PEFC Programme for the Endorsement of Forest Certification certified paper and offer a recycling service for when they are no longer required.

Furthermore, we were the first consumables supplier in the Veterinary market to have a dedicated green section within our product portfolio. The range currently includes 100+ products with various sizes and types available which will continue to grow over the coming years.